Social media your customers

actually

answer.

Stuckon runs Instagram, TikTok and LinkedIn for fourteen Austin brands. The plan, the shoot, the posts, and a reply to every comment.

Stickers we ran this month, and what they did

Stickers we ran this month, and what they did

Iced latte on a white table in morning sun
lowwater.coffee

Iced or hot, this weekend?

Low Water Coffee
4,210 votes in a day
Low Water Coffee
A cream pump bottle and its shadow on an amber wall
ninebarkskin

Ask us anything about your skin

Ninebark Skin
312 questions, all answered
Ninebark Skin
A woman in an undyed linen shirt holding a white flower
loamwear

Linen drop, Friday

02
days
14
hours
00
mins
Loamwear
Sold out in 41 minutes
Loamwear
A croissant with berry jam on a white plate
crumbline

How good was the cardamom bun?

Average answer: 82%
Crumbline Bakery
1,860 answers in two days
Crumbline Bakery
Pressed Stem
1,090 link taps
Pressed Stem
Iced latte on a white table in morning sun
lowwater.coffee

Iced or hot, this weekend?

Low Water Coffee
4,210 votes in a day
Low Water Coffee
A cream pump bottle and its shadow on an amber wall
ninebarkskin

Ask us anything about your skin

Ninebark Skin
312 questions, all answered
Ninebark Skin
A woman in an undyed linen shirt holding a white flower
loamwear

Linen drop, Friday

02
days
14
hours
00
mins
Loamwear
Sold out in 41 minutes
Loamwear
A croissant with berry jam on a white plate
crumbline

How good was the cardamom bun?

Average answer: 82%
Crumbline Bakery
1,860 answers in two days
Crumbline Bakery
Pressed Stem
1,090 link taps
Pressed Stem
Replying now · average reply 14 min1,284comments answered this week4.9from 38 Austin owners

Running the feeds of fourteen Austin brands, including

Low Water Coffee

Ninebark Skin

Loamwear

Crumbline Bakery

Oddform Ceramics

Pressed Stem

Nonna Rae's

Long Line Pilates

Low Water Coffee

Ninebark Skin

Loamwear

Crumbline Bakery

Oddform Ceramics

Pressed Stem

Nonna Rae's

Long Line Pilates

We don’t post more. We post what people stop for, answer and buy.

One team runs your Instagram, TikTok and LinkedIn: the plan, the shoot, the posts and the replies. You approve the month on a Monday and get back to work.

  • Is the patio dog friendly?

    The counter at opening time

    lowwater.coffee

    Always. The water bowl's by the door.

    Replied in 4 min

    Is the oat jacket coming back?

    A linen shirt hung from a branch

    loamwear

    Friday at 10. Want a reminder?

    Replied in 6 min

    What time do the buns sell out?

    The pastry counter at 7 am

    crumbline

    Usually by 10. We keep six back till noon.

    Replied in 2 min

    Do you ship to Dallas?

    Serums and jars laid out on linen

    ninebarkskin

    Every Tuesday, free over $60.

    Replied in 9 min

    Can we book for 8 on Tuesday?

    Penne in tomato sauce from above

    nonnaraes

    Done. Table by the window.

    Replied in 5 min

    Do you do weekday bouquets?

    Dried flowers on a white wall

    pressedstem

    Every Monday. Today's are tulips.

    Replied in 3 min

    Is the spring kiln open to beginners?

    A hand resting on a sculpted vase

    oddform.studio

    Yes, Thursday evenings. Two seats left.

    Replied in 7 min

    Any 6 am spots this week?

    A reformer class in a bright studio

    longline.pilates

    One on Wednesday. Grab it in the app.

    Replied in 4 min

  • Can we book for 8 on Tuesday?

    Penne in tomato sauce from above

    nonnaraes

    Done. Table by the window.

    Replied in 5 min

    Do you do weekday bouquets?

    Dried flowers on a white wall

    pressedstem

    Every Monday. Today's are tulips.

    Replied in 3 min

    Is the spring kiln open to beginners?

    A hand resting on a sculpted vase

    oddform.studio

    Yes, Thursday evenings. Two seats left.

    Replied in 7 min

    Any 6 am spots this week?

    A reformer class in a bright studio

    longline.pilates

    One on Wednesday. Grab it in the app.

    Replied in 4 min

Stories that sold something. Tap one to skip ahead, hold to pause.

The counter at opening timeIced matcha for the Friday poll
lowwater.coffee
The brief
Fill the patio on weekday mornings, not just Saturdays.

Coffee bar, East Austin

Serums and jars laid out on linenA bottle handed across a counter
ninebarkskin
The brief
Answer the same ten skin questions without a support inbox.

Skincare, made in Austin

A linen shirt hung from a branchA woman in an undyed linen shirt holding a flower
loamwear
The brief
Sell a limited drop without paying for ads.

Linen clothing, online and at the Saturday market

The pastry counter at 7 amCroissants and a coffee to go
crumbline
The brief
Tell people about the new cardamom bun before it runs out.

Bakery, South Lamar

The counter at opening timeIced matcha for the Friday poll
lowwater.coffee
The brief
Fill the patio on weekday mornings, not just Saturdays.

Coffee bar, East Austin

Serums and jars laid out on linenA bottle handed across a counter
ninebarkskin
The brief
Answer the same ten skin questions without a support inbox.

Skincare, made in Austin

A linen shirt hung from a branchA woman in an undyed linen shirt holding a flower
loamwear
The brief
Sell a limited drop without paying for ads.

Linen clothing, online and at the Saturday market

The pastry counter at 7 amCroissants and a coffee to go
crumbline
The brief
Tell people about the new cardamom bun before it runs out.

Bakery, South Lamar

Every caption, edited like a headline. Scroll, and the owner’s draft becomes the post.

Owners send us what they would have written. We keep their voice, cut what nobody reads, and post it when their customers are on their phones.

A croissant with berry jam
crumbline
Caption for Saturday, 7:00 am
Editing

🔥🔥 OMG!!! Come try our amazing brand new The cardamom bun is back on Saturday. We bake sixty and they're gone by ten. #bakery #austin #atx #foodie #yum #pastry #love Pre-order a box of six

8 words cut7 hashtags goneSold out by 10 am

A month with Stuckon. The same four weeks, every month.

Week 1

Plan

One call to agree the month: what's coming up, what to sell, and what to ask your customers.

Dried flowers by a sunny window
Dried flowers by a sunny window

Week 2

Shoot

One morning at your place. We bring the light and the phone; you carry on working.

A clothing shop in morning light
A clothing shop in morning light

Week 3

Post

Approved on Monday, posted all month, with a reply to every comment as it comes in.

An iced coffee and its shadow
An iced coffee and its shadow

Week 4

Report

One page: what people saved, asked and bought, and what we'll change next month.

Iced matcha next to a bamboo whisk
Iced matcha next to a bamboo whisk

What their phones said last week. No decks, no dashboards.

On Monday you get a short note: what people saved, asked and bought. Between Mondays, your phone tells you the rest.

Monday, October 26

9:41

A cream pump bottle in afternoon light

Ninebark Skin

now

Your reel reached 412,800 people. 9,140 saved it.

Iced latte on the patio table

Low Water Coffee

8m ago

Poll closed: 4,210 votes, and iced won with 64%.

A linen dress with a rounded collar

Loamwear

1h ago

The oat jacket sold out in 41 minutes.

A croissant with berry jam

Crumbline Bakery

2h ago

38 new reviews mention the cardamom bun.

A dried bouquet in a cream vase

Pressed Stem

3h ago

1,090 people tapped Shop the bouquets.

White vases in a sunny window

Oddform Ceramics

5h ago

2,310 new followers since Monday.

Owners, in their own words. And how likely they are to hire us again.

The counter at opening time

They answer our comments faster than we answer the phone, and they sound like us doing it.

Dana Ortiz

Owner, Low Water Coffee

8%

Would hire us again

Serums and jars laid out on linen

Our DMs went from a chore to the best part of the week. The question box alone paid for the year.

Priya Raman

Founder, Ninebark Skin

8%

Would hire us again

A linen shirt hung from a branch

We stopped guessing how many jackets to make. The countdown told us.

Theo Marsh

Co-founder, Loamwear

8%

Would hire us again

Do we need to be in Austin?

Answer

Who writes the captions?

Answer

How fast do you answer comments?

Answer

Do you run ads?

Answer

Is there a contract?

Answer

Which platforms?

Answer

Your customers are already talking. Start answering.

We take on two new Austin brands a month. Tell us what you sell and a real person replies within a day.

A curved cream vase holding a dried lotus pod
stuckon

Next start date

12
days
02
hours
00
mins
Two places left for November
Two places left for November

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