The counter at opening time

lowwater.coffee

Low Water Coffee

Weekday mornings up by a third within six weeks.

Business

Coffee bar, East Austin

Platforms

Instagram, TikTok

Timeline

Six weeks

Service

Content, shot and posted

Year

2026

The counter at opening timeIced matcha for the Friday poll
lowwater.coffee
The brief
Fill the patio on weekday mornings, not just Saturdays.

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+34%

weekday mornings

Reel · The first pour, Sep 12

The brief

Low Water filled up on Saturdays and sat half empty from Monday to Friday. Dana wanted the patio used before 10 am on weekdays, without discounting the coffee.

What we posted

A poll every Friday asking what Monday's special should be, a reel of the first pour at 7 am each weekday, and a reply to every comment before 9. The poll winner went on the board by the door, so people came in to check.

We shot the month in one morning: twenty clips of the bar, the patio and the first customers, cut down over four weeks.

What happened

Weekday mornings were up by a third within six weeks, counted at the till. The Friday poll now gets around 4,000 votes, and regulars ask about it at the counter.

“They answer our comments faster than we answer the phone.”

Dana Ortiz, owner

The counter at opening time
The counter at opening time
Iced matcha for the Friday poll
Iced matcha for the Friday poll
Iced latte on the patio table
Iced latte on the patio table

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